We had been working with a lender that left us high and dry. And worst part is we had 23 days till we had to be out of the house we sold. (New Owner of house I sold rented to us for short time) I was in a panic and someone recommended Dana. He said she would move mountains to help us get in our home. Well long story short, we are in our new home we wanted and Dana succeeded where others failed but it was/is after the deal is done and her part is over but not with Dana. She calls occasionally to see how things are going. She hounded my insurer to make sure he straightened out a few issues. She has never stopped being there becoming that extended family member that you know you can always turn to. Fact is she calls more to check on us than we have to pester her with questions. She was even the 1st person outside my wife and kids to send me a card and wish me Happy Birthday. I guess my point is when everyone else moves on and leaves on your own – Dana Ganci remains your go-to-girl.
Dana is without a doubt the best in the business. She knows her stuff, she always sees all of her clients through till the end! She’s is always available and will work with you however she can. Incredibly dedicated. The greatest is that even after you have already got into your new home she is still there for you! Love her!!!!!
Dana is seriously the best and she knows it! That is what is so great about her. It is so nice to work with someone that is confident in what they are doing and knows how to get it done no matter the obstacles. She goes way above and beyond what you’d expect. I don’t think there was ever a time that she didn’t take my calls, answer my texts or immediately get back to me and that is so important when going through this process. We cannot say enough about her and her team. She has become a friend!
I am a retired Navy VET after 21 years so I am not used to hand holding, but the great personal customer service I received from Dana was completely top notch. She took the time to explain the entire process from the beginning to end on the home Purchase. She also took time to be at my closing, customer care like that isn’t heard of any more these days. After working with Dana for the past month, all I can say is outstanding work to her whole team. There were some twists and turns here and there completing my closing, but she was steadfast dealing with the sellers and I closed on time thanks to Dana.
My fiancee and I were having a rough time qualifying to buy a home for ourselves and our children; Dana made this happen, she is incredible, extremely knowledgeable, always there to answer all question, anytime, you know she cares about what you want.
Joey & Ana G
Dana Ganci the best SENIOR MORTGAGE LOAN ORIGINATOR on the job. She took the time to explain the process to me and my wife with the upmost and honest professionalism. I will recommend her to every person I know who is in need of financing. Dana was prompt, professional, and courteous. She was patient and thorough answering all of my questions. She kept the ball rolling and the process was completed in the time frame promised. There were absolutely no surprises at settlement. An excellent job!” i have to add one more thing Mrs. Ganci should teach some other people in the business how to do the job. When I first started looking for a loan, out of the 6 people who I sat with previously, it wasn’t until i met Dana while standing in line at a bank that this process became less frustrating. She heard me yelling on the phone at another person who said they were an experienced mortgage professional and seeing how frustrated i was Dana said ‘give me a shot, I understand what you’re going through’. Dana did everything she said she was going to do and more. She never promised me anything, she was just straight forward the whole time and I thank her for her professionalism.
Dana Ganci made our experience great. She is an awesome person who is very caring, professional, knowledgeable and compassionate. She will work on your file as if it is her own and makes you feel like family. She is ALWAYS available. I emphasize always because she really is. I would call her at all times of the day/night and still get an answer within minutes. She was up working on my file and others on her birthday, to make sure all were closed on time. Would have not been able to buy our first home without her. Words cannot describe the the level of gratitude and appreciation we feel. Simply the BEST! She also has a wonderful team behind her.
Phone calls and texts answered all hours of the day and night. Even when this process got frustrating for me Dana understood and didn’t take it personal walking me through it and did what was always in my best interest. I could not have had a better experience than what I did. THANK YOU DANA!!!
Dana was very kind and knowledgeable in her work. It was a very stressful time for me and my family, and she understood that completely. She made us feel like we were family to her. Dana always was there when we needed her and always explained things so we could understand Dana always had our best interest at heart. I recommend her to anyone who is buying a home. We gave her impossible tasks and she made them happen. She is very good at what she does. If you are looking to buy a home you want Dana Ganci on your side!!
Dana walked us through from beginning to end she is ALWAYS available to answer any questions, basically the best support person I have experienced in my years, having worked in Customer Service myself for over 35 years, I can honestly say that as her client you are important to her, she gives you her ALL!